Exploring Determinants of Trust in Government: Empirical Evidences from Pakistan
DOI:
https://doi.org/10.51239/nrjss.vi.382Keywords:
Public Services Delivery, Trust in Government, Feasible Generalized Least SquareAbstract
Purpose: Trust in government differentiate between the authoritarian and democratic form of government. It is vital for the development of democracies and the successful implementation of public policies. This study aims to investigate the role of different cultural and institutional factors in framing citizens’ trust in government.
Design/Methodology/Approach: Survey data of 1700 individuals were collected through multi-stage stratified random sampling from the Malakand and Gilgit-Baltistan regions of Pakistan. For empirical analysis of the data, Feasible Generalized Least Square was used to explore determinants of trust in government.
Findings: Our findings reveal that certain cultural and institutional factors have a significant and positive impact on developing trust in government. Among these factors, satisfaction with public services, economic performance, and social capital enhance trust in government. On contrary, unemployment, and corruption impede individuals' trust in government.
Originality/value: The significance of the determinants of trust in government varies across countries. This study contributes to the literature through the identification of determinants important to flourish trust in the government for Malakand and Gilgit-Baltistan regions of Pakistan.
Implications: Based on the findings of the paper, it is recommended that the focus of the government should be on the development of trust in government. After a decade-long war with militants in the Malakand region, improvement in the provision of public services, economic efficiency, and measure to eradicate corrupt practices can enhance citizens' trust in the government
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Copyright (c) 2022 Qasim Akhter, Abdul Rashid, Miraj ul Haq

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