Impact of Perceived Autonomy Supportive Supervision and Perception of Servant Leadership on Feedback Seeking Behavior: Evidence from The Healthcare Sector

Abstract

Purpose - This study aims to investigate the relationships between perceived autonomy-supportive supervision, perception of servant leadership, and feedback-seeking behavior among healthcare nursing staff. It explores how these factors connect and influence effective leadership in healthcare. The research provides valuable insights to improve leadership strategies and foster a culture of Feedback in healthcare settings.

Study Design/Methodology/Approach - Data is collected through surveys and analyzed using statistical methods to explore the connections and mediating factors. Data is collected from 357 aggregated nursing staff from district hospitals, in Sialkot.

Findings - The study highlights a strong association between autonomy-supportive supervision and servant leadership, shaping perceptions of the latter. Additionally, it underscores the positive correlation between autonomy-supportive leadership and feedback-seeking behavior. However, it reveals a surprising negative link between servant leadership and feedback-seeking behavior, suggesting a potential deterrent effect. Notably, servant leadership does not significantly mediate the relationship between autonomy-supportive supervision and feedback-seeking.

Practical Implications- The research offers practical guidance for healthcare leaders. They can use supportive supervision to encourage servant leadership qualities and encourage staff to seek feedback. However, the study also warns that much emphasis on servant leadership may discourage feedback-seeking.

Originality/Novelty- This research contributes to the existing literature by comprehensively exploring the relationships among perceived autonomy-supportive supervision, perception of servant leadership, and feedback-seeking behavior in healthcare settings. The study's findings challenge conventional assumptions by highlighting the potential negative impact of heightened servant leadership perception on feedback-seeking behavior. This perspective provides valuable insights into healthcare leadership and organizational behavior.